Agile Delivery Process

Amentum applies a customized Agile lifecycle processes to ITSM with disciplined performance, incident, change, configuration and release management. Our service operations management approach to GISA GET provides the planning, operations, performance monitoring, maintenance, and security for GISA networks, systems, software, and services. It brings a balanced, focused, and prioritized service value system to meet GISA GET documented requirements, mission intent, and customer expectations.

The Amentum Service Delivery Team uses an Automated Ticket Workflow with Human Monitoring and Intervention Ensuring Effective First Call Response Performance on GISA GET.

Solutions

• Software
• Accelerated delivery
• DEVSECOPS
• Agile O&M management model.
• Research, Development, Test, and Evaluation (RDT&E) process for identification, assessment, and insertion of potential technologies and processes into the operational environment using an Agile sprint-based, three-phase process (concept discovery, concept demonstration, and proof of concept) designed to ensure transparency and facilitate ongoing stakeholder input.
• Employ integrated Agile team sharing key responsibilities to support backlog grooming, feature refinement, sprint allocation and estimation along five Agile Release Trains that combine into a single Solution.
• Utilize modern industry best practices for software and information system development to improve project control, manage risk and realize efficiencies in development dollars spent. These include Agile development process, Azure DEVOPS processes, including Continuous Integration/Continuous Development, AWS Cloud Development, Azure Cloud Environment from Git Repositories, and automated unit testing/user interface testing.
• Develop solutions in a range of programming and scripting languages including C# and Visual Basic for the .NET environment, JAVA, Python and T-SQL transactions using MS SQL and others. Our engineers use the Model View Control (MVC) design pattern and industry standard Entity Framework (EF) object-related mapping framework for ADO.Net to develop standard web applications and mobile apps development. Provide software testing support in both Unclassified Test Beds (UTB) and Classified Test Beds (CTB).
• Apply industry leading best practices that include the ISO Telecommunications Management Network (TMN) standards with our Fault, Configuration, Administration, Performance and Security (FCAPS) initiative; Information Technology Infrastructure Library (ITILv4) and Information Technology Service Management (ITSM); CMMI Maturity Level 3 for Services and DevOps; ISO 20000 (ITSM), and Project Management Body of Knowledge (PMBOK).